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Updated June 30, 2020

Dear Sholom residents, tenants, staff and families,

We are pleased to share that the Minnesota Department of Health (MDH) has released new guidelines for outdoor and window visits, weather permitting.  Per these guidelines, we are pleased to announce the following information for scheduling window and outdoor visits.

To safely and appropriately accommodate these new guidelines for all of our locations within each campus location, please note the following:

  • All visits must be scheduled in advance.  Drop in visits cannot be accommodated at this time.
  • Due to the demand, visits will be limited to 20 minutes.
  • For outdoor visits:
    • Please maintain 6 ft. social distance and wear a mask at ALL times
    • No touching, hugging or physical contact
    • No eating food during visit
    • Limit 2 visitors

For families with loved ones residing at our Shaller Family Sholom East Campus, St. Paul, MN (includes: Shirley Chapman Sholom Home East, Bentson Family Assisted Living and Philips Center for Memory Care)

  • Visits will be conducted Monday – Friday 9am-11am, and Sunday 9am -1pm.
  • To schedule a visit:
    • Please contact Lori Rodewald at 651.328.2065

For families with loved ones residing in Sholom Home West, St. Louis Park, MN

  • Visits will be conducted Monday, Friday and Sunday from 10am-12:30pm and Wednesdays from 4pm-6:30pm.
    • To schedule a visit:
      • Please contact Sarah Philippe at 952-939-1596

For families with loved ones residing in Roitenberg Family Assisted Living and Hodroff Pavilion for Memory Care, St. Louis Park, MN

  • Assisted Living Tenants: Visits will be conducted Monday, Wednesday and Fridays from 10am-11:30am and 1:00pm-4pm.
    • Memory Care Tenants: Tuesdays and Thursdays 10:00-11:30am and 1:00pm-4:00pm
    • To schedule a visit:
      • Please contact Ginny Clark at 952-908-1705

Thank you for your patience as we strive to protect the health and safety of the seniors in our care. 

Along with the window and outdoor visit guidelines, new directives from Minnesota Department of Health include the re-opening of beauty salons and fitness centers.  Beauty salons are allowed to open in long term care centers and assisted living buildings as long as there are NO active positive COVID residents in that location.  Beauty salon staff must go through extensive sanitization training before performing services.  In Sholom buildings without COVID positive residents, our salons will begin to reopen in the next week.  Additionally, our Feinberg Aquatic and Vitality Center team is working as quickly as possible to train staff and implement new polices to re-open the Vitality Center in the coming days as well.

Our Adult Day programs will remain temporarily closed until we receive further clarification and guidance from the Minnesota Department of Human Services.  

As part of Governor Walz’ plan, residents and staff of skilled care and assisted living communities are part of the testing plan through the state of Minnesota.  Sholom’s testing locations include Sholom Home West, Roitenberg Family Assisted Living, Hodroff Pavilion for Memory Care, Chapman Sholom Home East, Bentson Family Assisted Living and Phillips Center for Memory Care. At this time, all Sholom’s staff and residents at our assisted living, memory care and skilled care locations have undergone three rounds of testing for COVID-19.  Additional broad based testing may be conducted as determined by our clinical teams and MDH. We will continue to monitor any changes or additions to the Governor’s plan. 

For the most up to date information, please refer to and click on the link: Sholom’s COVID-19 numbers.  At this time, our St. Paul location, Chapman Sholom Home East, has two residents with active, positive cases of COVID-19.  Weinberg Apartments, Bentson Assisted Living and Phillips Center for Memory Care have no cases at this time.

At the Ackerberg Family Sholom West Campus in St. Louis Park, we currently have no active COVID-19 resident cases at Sholom Home West, Roitenberg Family Assisted Living, Knollwood Place, Menorah West and Menorah Plaza.  There is one staff member at Sholom Home West with active COVID-19 recovering at home.

At Hodroff Pavillion for Memory Care, one resident who previously tested positive for COVID-19 at another facility, had two subsequent negative tests.   Recently, their provider asked for the individual to be retested even though it was less than eight weeks since the onset of their initial positive test.  This recent test came back positive.

Expert, Michel Osterholm, PhD, MPH, Director of the Center for Infectious Disease Research and Policy at the University of Minnesota believes that individuals who have tested positive for COVID-19 may continue to test positive for up to 8 weeks for the virus. MN Department of Health does not recommend retesting until it has been greater than eight weeks since the onset of their symptoms or a positive COVID test.  Due to an abundance of caution, the resident has been placed in isolation for 14 days following the guidance from MDH.

Our priority is to keep everyone safe and healthy. Because of the high risk to our residents, MDH continues to recommend anyone over 70 years old to continue isolating at home, wearing masks and practice social distancing as much as possible.

We know these past few months have been especially challenging for you and your loved ones.  If you have concerns, please let a team member know so we can connect you to one of us, spiritual care, your family, or whomever you’d like to speak with.

We’ll continue to update you and your loved ones throughout this process.

With warmest regard for your health, safety and well -being, Thank you.

Barbara Klick, RN, MBA

Sholom CEO



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